Privacy Policy: Southern Harvest

Privacy Policy – Southern Harvest

Last updated: 1/7/2024

Southern Harvest is committed to ensuring that your privacy is protected. Southern Harvest has adopted Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Our privacy policy may change over time. All changes will be reflected with updates detailed on this page.


Information We Collect
We may collect the following Personal Information:

  • Relevant information required to fulfil your order
    • Names and job titles
    • Contact information including email addresses
    • Demographic information such as postcodes.
  • Other information relevant to preferences, interests, customer surveys and/or offers

This information is obtained through various means, including correspondence, telephone, email, our website, publicly available sources and cookies.

How We Use Your Information
We collect and use this information to:

  • Understand your needs and provide better service
  • Keep internal records
  • Improve our products and services
  • Send promotional emails about new products, special offers, or other information we think you may find interesting (with an option to opt-out of non-essential emails).

How We Protect Your Information
We are committed to ensuring your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies and Tracking Technologies
We use traffic log cookies to identify which pages are being used and analyse webpage traffic. This helps us tailor our website to customer needs. Cookies do not give us access to your computer or any information about you, other than the data you choose to share. You can choose to accept or decline cookies through your browser settings.

Third-Party Disclosure
We will not divulge your personal information to third parties unless they are integral to the purpose for which you provided the information or where required by law.

Your Rights
You may choose to restrict the collection or use of your personal information. If you've previously agreed to us using your information for direct marketing, you may change your mind at any time by contacting us.

You may request access to the Personal Information we hold about you and update or correct it. We may require identification before releasing requested information.

Links to Other Websites
Our website may contain links to other websites of interest. We are not responsible for the privacy practices of these external sites. Exercise caution and review their privacy policies.

Retention of Information
Most Personal Information will be stored in client files, which we keep for a minimum of 7 years. When your Personal Information is no longer needed, we will take reasonable steps to destroy or permanently de-identify it.

Sensitive Information
Sensitive information (as defined in the Privacy Act) will be used only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose directly related to the primary purpose
  • With your consent; or where required or authorized by law

Contact Us
If you believe any information we hold about you is incorrect or incomplete, or if you have any questions about this privacy policy, please contact us at:
Southern Harvest
PO Box 805
TAS  7051